This notice concerns personal information connected with uk-peptides.io. For a privacy question or a request about your information, use the UK Peptides contact form and identify the email address or order concerned. Do not send unnecessary sensitive information.
Information used to answer enquiries and fulfil orders
Information you provide can include your name, contact details, delivery and billing information, order contents, account details and the text of an enquiry. Website systems also process technical information needed for sessions, security and error handling. Required checkout fields are needed to process the relevant order; optional information should only be supplied where useful.
Why information is used
Order and pre-order information is used to take the steps you request and perform the purchase contract. Information may also be retained to meet legal obligations. Website security and fraud prevention rely on the legitimate interest in protecting the service and its users. Any optional marketing or optional tracking must have an appropriate separate basis; giving an order enquiry does not itself sign you up for marketing.
Service providers and retention
Information needed for an order or enquiry is processed by the relevant website-hosting, email, payment or delivery providers where those services are used. Retention is based on the time needed to resolve the enquiry, administer the order, meet record-keeping duties and address a relevant dispute. Ask through the contact form for details about information associated with your order.
Your information rights
Depending on the circumstances, you can request access, correction, erasure, restriction or portability of personal information. You can object to processing based on legitimate interests. Where consent is used, you can withdraw it. Rights are subject to the conditions and exemptions that apply to the processing.
Cookies and privacy concerns
Basket, account and security functions may need cookies or similar storage. Optional technologies must be explained and controlled where required. Contact us with a concern about your information. You can also complain to the Information Commissioner’s Office.